Top 5 Questions to Ask Your Catering Company Before Booking

Sep 11, 2025By The Figtree Catering Company LLC
The Figtree Catering Company LLC

Understanding the Catering Menu

When planning an event, understanding what your catering company offers is crucial. Ask about the variety and flexibility of their menu. Can they accommodate specific dietary needs or preferences, such as vegetarian, vegan, or gluten-free options? Knowing this upfront will help you ensure all your guests are satisfied and catered to.

Inquire about the freshness and sourcing of ingredients. Do they use locally sourced produce, and can they offer organic options? This information can be vital for eco-conscious hosts who want to make sustainable choices.

catering menu

Pricing and Payment Structure

Before making any commitments, it's essential to understand the pricing structure. Ask for a detailed breakdown of costs, including food, beverages, service charges, and any additional fees. Clarifying these details can prevent unexpected expenses later on.

Discuss payment terms and conditions. Is a deposit required upfront, and what is the cancellation policy? Knowing these terms will help you manage your budget effectively and avoid any potential financial surprises.

Tasting Sessions

An important step in choosing a catering company is attending a tasting session. This allows you to experience the quality and presentation of their food firsthand. Ask if this is a complimentary service or if there's an associated fee.

food tasting

During the tasting, take note of the flavors, portion sizes, and overall presentation. This experience will give you confidence in their ability to deliver on the day of your event.

Experience and Reputation

It’s beneficial to consider the experience and reputation of the catering company. Ask about their history in the industry and if they have experience with events similar to yours. This will give you insight into their capabilities and reliability.

Look for reviews or testimonials from previous clients. Positive feedback can provide reassurance of their professionalism and quality of service.

happy customer

Staffing and Service Details

Understanding the staffing and service details is vital for a seamless event. Inquire about the staff-to-guest ratio to ensure there are enough servers to cater to all attendees efficiently.

Discuss the attire of the staff. Whether it’s formal or casual, their appearance should align with the tone of your event. Also, confirm their responsibilities during the event to avoid any misunderstandings on the day.

professional catering staff

Asking these questions will equip you with the necessary information to make an informed decision when selecting a catering company. With the right partner, your event will be a memorable experience for all your guests.